Fellow Robots is the world’s first company that builds customer service robots for retail stores. We have two Fortune 100 corporations as customers, and several more lined up.
While e-commerce is innovating every day and has significantly changed how we do shopping, most brick-and-mortar remain in the same condition as they were decades ago. To customers, finding a product or requesting shopping assistance in a physical store takes “forever”, and few store representatives are knowledgeable enough to be helpful; to retailers, there is a lack of means to monitor customer behaviors in detail, to track all the SKUs with precision, and there is a large portion of manpower under-utilized.
We have developed a system that uses autonomous robots to provide comprehensive customer service in physical stores.
Why Does It Matter?
First Player in the virgin land of retail robotics / Automated Premium In-store Service / E-commerce Tools for Physical Stores / Unveiling the future of Brick & Mortar